Privacy policy
Last updated: September 1, 2026
This Privacy Policy describes how Plucked & Purposed Apparel Co. ("Plucked & Purposed," "we," "us," or "our") collects, uses, and discloses personal information when you visit pluckedandpurposed.com (the "Site"), purchase our products, use our services, or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means any customer, website visitor, or other individual whose personal information we collect through the Services.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge the practices described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other operational needs.
When we make changes, we will post the revised Privacy Policy on the Site and update the "Last updated" date above.
How We Collect and Use Personal Information
The personal information we collect depends on how you interact with our Site and Services.
We may use personal information to:
Process and fulfill orders.
Communicate with you regarding purchases, returns, exchanges, or customer-service matters.
Manage customer accounts.
Provide and maintain the Site and Services.
Prevent fraud, misuse, or other unlawful activity.
Send marketing or promotional communications where permitted.
Comply with applicable legal obligations.
Protect our rights, customers, business, and Services.
Personal Information We Collect Directly From You
Information you provide directly to us may include:
Contact information, such as your name, mailing address, phone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, such as usernames, passwords, or other account credentials where applicable.
Shopping information, including products you view, place in your cart, purchase, or save.
Customer-service information, including information you provide when contacting us with questions, concerns, returns, or other requests.
You may choose not to provide certain information, but doing so may prevent you from using some features of the Site or completing certain transactions.
Information We Collect Through Cookies and Similar Technologies
We may automatically collect certain information about how you interact with our Site through cookies, pixels, and similar technologies.
This information may include:
Device information.
Browser information.
Internet Protocol address.
Network information.
Pages viewed.
Products viewed.
Actions taken on the Site.
Referring websites or advertisements.
Other information concerning your interaction with the Services.
We use this information to operate the Site, remember preferences, understand how customers use the Site, measure performance, and support advertising and marketing activities.
Information We Receive From Third Parties
We may receive personal information from third parties that provide services to us, including:
Shopify, which hosts and supports our online store.
Payment processors, which process payment information necessary to complete transactions.
Shipping and fulfillment providers, which assist us in delivering orders.
Advertising and marketing providers, which may provide information concerning interactions with advertisements or marketing campaigns.
Analytics providers, which assist us in understanding how visitors interact with the Site.
Information obtained from third parties will be handled in accordance with this Privacy Policy where applicable.
Third parties may also have their own privacy policies governing their collection and use of information.
How We Use Personal Information
Providing Products and Services
We use personal information to process payments, fulfill orders, arrange shipping, provide order notifications, manage customer accounts, process returns and exchanges, and provide customer support.
Marketing and Advertising
Where permitted, we may use personal information to send promotional communications by email, text message, or other channels and to display advertisements for our products.
We may also use information about your interactions with our Site to make advertising and product recommendations more relevant to you.
Security and Fraud Prevention
We may use personal information to detect, investigate, prevent, or respond to suspected fraud, unlawful activity, security threats, or misuse of our Services.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
Customer Communication
We use personal information to respond to questions, resolve concerns, provide customer support, and communicate information concerning your account, purchases, or our Services.
Cookies
Like many websites, our Site uses cookies and similar technologies.
Cookies may help us:
Remember your preferences.
Maintain shopping-cart functionality.
Understand how visitors use the Site.
Provide website features.
Measure advertising performance.
Support marketing activities.
Shopify also uses cookies in connection with services that support our store.
Most browsers automatically accept cookies, but you may change your browser settings to remove or reject certain cookies. Blocking cookies may cause certain Site features to function improperly or become unavailable.
How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our business or provide our Services.
Recipients may include:
Vendors and service providers, including payment processors, shipping providers, fulfillment companies, technology providers, customer-service providers, and analytics providers.
Shopify and related service providers involved in operating our online store.
Business and marketing partners assisting with advertising, promotions, or other business activities.
Third parties at your direction or with your consent, such as shipping carriers or social-media services.
Professional advisers, where appropriate.
Government agencies, courts, law-enforcement authorities, or other parties when required by law or when reasonably necessary to protect our legal rights or the rights and safety of others.
We may also disclose information in connection with a merger, acquisition, sale, financing, restructuring, bankruptcy, or other business transaction.
Categories of information disclosed may include:
Identifiers, such as name, contact information, account details, and order information.
Commercial information, including purchases, shopping activity, and customer-service interactions.
Internet or network activity, including Site usage information and other usage data.
We do not use sensitive personal information for the purpose of inferring characteristics about individuals.
User-Generated Content
Our Services may allow customers to submit product reviews, comments, photographs, testimonials, or other user-generated content.
Information submitted to public areas of the Site may be visible to other users and members of the public.
Please use care when deciding what information to make publicly available.
Third-Party Websites and Links
Our Site may contain links to websites, social-media platforms, payment services, or other online services operated by third parties.
We do not control the privacy, security, or data practices of those third parties.
If you visit a third-party website or service, we encourage you to review its privacy policy and terms before providing personal information.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe a child has provided us with personal information, please contact us so that we may review and, where appropriate, delete the information.
We do not knowingly sell or share personal information belonging to individuals under 16 years of age as those terms may be defined under applicable privacy laws.
Security and Retention of Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to:
Provide the Services.
Maintain customer accounts.
Complete transactions.
Comply with legal and tax obligations.
Resolve disputes.
Enforce agreements.
Protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights and Choices
Depending on where you live and the law that applies to you, you may have certain rights concerning your personal information.
These may include:
Right to Access or Know. You may have the right to request information concerning personal information we maintain about you.
Right to Delete. You may have the right to request deletion of certain personal information.
Right to Correct. You may have the right to request correction of inaccurate personal information.
Right to Data Portability. You may have the right to obtain a copy of certain personal information in a portable format.
Right to Restrict Processing. In certain jurisdictions, you may have the right to request that processing of your personal information be restricted.
Right to Withdraw Consent. Where we rely on consent, you may have the right to withdraw that consent.
Right to Appeal. Where applicable, you may have the right to appeal a decision concerning a privacy request.
Marketing Preferences. You may unsubscribe from promotional emails by using the unsubscribe link included in our marketing emails. Even if you unsubscribe from promotional communications, we may continue sending transactional communications concerning orders, accounts, returns, or other business matters.
We may need to verify your identity before fulfilling certain privacy requests.
Where permitted by law, you may authorize another person to submit a privacy request on your behalf. We may request documentation showing that the person is authorized to represent you.
We will not discriminate against you for exercising privacy rights provided by applicable law.
Complaints
If you have concerns about how we collect, use, or disclose personal information, please contact us using the information below.
Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data-protection authority.
International Users
If you access our Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Where required by applicable law, international transfers of personal information may be made using legally recognized transfer mechanisms.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact:
Plucked & Purposed Apparel Co.
690 Hawthorne Pl.
Creedmoor, NC 27522
United States
Email: service@pluckedandpurposed.com
Phone: 252-432-5639