Shipping policy
Last updated: September 1, 2026
Thank you for shopping with Plucked & Purposed Apparel Co. We want you to know what to expect after placing an order with us.
Order Processing
Unless otherwise stated on a product page, most in-stock orders are processed within 2–5 business days after payment has been successfully received.
Business days are Monday through Friday and do not include weekends or federal holidays.
During holidays, special releases, sales, vendor events, or periods of unusually high order volume, processing may take longer.
Custom, personalized, made-to-order, or pre-order products may require additional processing time. Any special processing information will be provided on the applicable product page whenever possible.
Shipping Rates
Available shipping methods and shipping charges are displayed during checkout before you complete your purchase.
Shipping rates may vary based on:
- Delivery location
- Package weight and dimensions
- Shipping method selected
- Carrier rates
- Products included in the order
Estimated Delivery Times
Delivery estimates shown at checkout begin after your order has been processed and transferred to the shipping carrier.
Carrier delivery dates are estimates and are not guaranteed by Plucked & Purposed Apparel Co.
Delivery may occasionally be delayed because of weather, carrier disruptions, holidays, incorrect addresses, transportation delays, or other circumstances outside our control.
Order Tracking
When tracking information is available, you will receive a shipping confirmation at the email address or telephone number provided with your order.
Please allow time for the carrier's tracking system to update after receiving your shipping notification.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your address carefully before completing checkout.
If you discover an error after placing an order, contact us as soon as possible at service@pluckedandpurposed.com.
We will make reasonable efforts to correct an address before shipment, but we cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.
Returned-to-Sender Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to retrieve the package from the carrier, we will contact you regarding available options.
Additional shipping charges may apply if you request that the order be shipped again.
Original shipping charges may be non-refundable to the extent those charges have already been incurred.
Lost, Missing, or Misdelivered Packages
If tracking information shows an unusual delay or your package appears to be lost in transit, please contact us at service@pluckedandpurposed.com.
We will assist you in reviewing the shipment and, where appropriate, contacting the carrier.
If tracking shows that a package was delivered but you cannot locate it, please first check:
- Around your delivery location
- With other members of your household
- With neighbors where appropriate
- With the applicable shipping carrier
Please then contact us if additional assistance is needed.
Resolution of lost or misdelivered packages may depend upon the results of the carrier's investigation.
Damaged Shipments
If an order arrives damaged, defective, or incorrect, please contact us promptly at service@pluckedandpurposed.com.
Please include your order number and, when possible, photographs showing the issue so that we can review the matter.
Returns and refunds are also subject to our Return & Refund Policy.
International Shipping
If international shipping is offered to your location, additional customs duties, taxes, import fees, or brokerage charges may apply.
Unless collected at checkout or otherwise stated, those charges are the responsibility of the recipient and are determined by the applicable government or carrier.
International shipments may also experience customs-related delays outside our control.
Questions About Shipping
For questions concerning an order or shipment, please contact:
Plucked & Purposed Apparel Co.
690 Hawthorne Pl.
Creedmoor, NC 27522
United States
Email: service@pluckedandpurposed.com
Phone: 252-432-5639